Salesforce Marketing Cloud Agency The Growing Minds Helpdesk – Marketing Cloud Support

The Growing Minds Helpdesk.

Growing Minds support – we’re here to help.

Marketing Cloud

Estimated reading time 2 minutes

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The Growing Minds helpdesk.

Whether you recently implemented Marketing Cloud or have been using it for a while, coming across an issue, question or challenge is virtually inevitable. Even so, there’s no need to worry because our Marketing Cloud experts are here to provide their help with all things Marketing Cloud. As our client, you can expect to receive the highest quality of service. 

Through the Growing Minds helpdesk, you can easily and quickly receive assistance for your problem. Just submit a case by sending an email to helpdesk@growingminds.nl. This makes a case for us in Salesforce where we can see all the cases that are being created and get on them right away.

When creating the case, make sure to provide the needed information and a description of the difficulty you’re facing. Afterwards, you’ll receive a confirmation email with the details you submitted and your case number.

Growing Minds Marketing Cloud helpdesk

Zendesk: for how-to Marketing Cloud articles.

While you’re waiting on our response, feel free to take a look at our how-to articles on Zendesk! Think of Zendesk as a library specialised in Marketing Cloud content.

Here you can find a plethora of information such as articles about creating and sending a (commercial) email, A/B testing, mail segmentation, reporting and dashboarding and more. You’ll also find detailed articles concerning Marketing Cloud products such as Email Studio, Journey Builder and Marketing Cloud Personalisation (Interaction Studio). Who knows, maybe you’ll find the information you need here.

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