The Growing Minds helpdesk.
Whether you recently implemented Marketing Cloud or have been using it for a while, coming across an issue, question or challenge is virtually inevitable. Even so, there’s no need to worry because our Marketing Cloud experts are here to provide their help with all things Marketing Cloud. As our client, you can expect to receive the highest quality of service.
Through the Growing Minds helpdesk, you can easily and quickly receive assistance for your problem. Just submit a case by sending an email to firstname.lastname@example.org. This makes a case for us in Salesforce where we can see all the cases that are being created and get on them right away.
When creating the case, make sure to provide the needed information and a description of the difficulty you’re facing. Afterwards, you’ll receive a confirmation email with the details you submitted and your case number.